Our Safety Pledge and Product Recalls
Nothing is more important to us at Baby Trend than the safety of your child. Many of us working here are parents ourselves, and we understand that you are putting your trust in our hands when you purchase our products to carry your little one. For 26 years, we have designed each of our products first and foremost with safety in mind, and we have applied strenuous testing procedures and thorough quality inspection processes to make sure only the safest products reach the store shelves.
While we strive for perfection, there have been occasions when we have had to recall a product in order to make improvements, or to modify a product to abide by the latest safety standards. We work closely with Consumer Safety Product Commission (CPSC) on any and all reported incidences where our product was involved. When you register your product on our website or through the prepaid registration card, it allows us to quickly contact you should there be any concerns with what you have purchased.
If at any point you have any questions regarding the safety of our products, or if you’d simply like some additional information, do contact us directly or visit the following websites:
Consumer Product Safety Commission https://www.cpsc.gov
National Highway Traffic Safety Administration https://www.nhtsa.gov
Here at Baby Trend, we are committed to the quality of our products will continue to work towards the highest level of safety standards!
Important Safety Information
Recent Owner’s Manual Updates:
Ally™ 35 Infant Car seat
Baby Trend has identified an inaccurate illustration that may have been included in an initial production of the car seat owner's manual. Please check page 42 of your owner's manual to see if your manual contains the inaccurate graphic. If the figure in 42-2 does not match the illustration below, please disregard this letter. If it does match, please follow the directions in the letter mailed to you to fix the illustration and use the adhesive label that came with the letter or download the the owner's manual online.
If you cannot locate your owner's manual, please contact Baby Trend’s Consumer Service department at 1-800-328-7363 for a replacement or you may download online.
Owner's Manual Download: ally 35 092018u.pdf
Recent Recall information:
September 15, 2022
Cityscape Travel Jogger Stroller Model TJ75B12A
Hazard: The parking brake can fail, posing a fall or tip-over hazard.
Consumers should immediately stop using the recalled stroller. Baby Trend is contacting all purchasers directly with instructions for how to return the strollers at no cost and for their choice of a $175 e-voucher for use at Baby Trend’s online store or a refund.
Contact: Baby Trend at 800-328-7363 from 9 a.m. to 4:30 p.m. PT Monday through Friday, e-mail email@example.com
Description: This recall involves Cityscape Travel System strollers. The strollers were sold as part of a travel system including a car seat. Baby Trend is printed on the stroller’s frame. A label with Model TJ75B12A, telephone number 1-800-328-7363, CITYSCAPE JOGGER TRAVEL SYSTEM, Baby Trend, Inc. 13048 Valley Blvd, Fontana, CA 92335, and the manufacture date and lot information is located on the inside of the side stroller frame. The recalled lot number is 11144 0122, and the date of manufacture of the recalled strollers is 10 28 2020.
Sold: Online at Amazon.com and Babytrend.com between January 2021 and May 2021.
January 16, 2020
Certain Tango Mini Strollers
At Baby Trend, safety is our #1 priority and we design, engineer, and test all our products with that in mind. As part of our rigorous process, we recently identified a potential safety issue. Since we strongly stand by our safety priority, we have decided to voluntarily recall certain models of the Tango Mini Strollers. The recalled models, under excessive pressure, both hinge joints could release, allowing the stroller to collapse and pose a fall hazard to children. Most importantly, Baby Trend has received NO reports of injuries.
The models at issue are easy to identify by checking the model number on the label located on the inside of one of the rear legs.
Recalled model numbers are: ST31D03A, ST31D09A, ST31D10A, ST31D11A.
If the model number is not one of those listed above your product is NOT affected by the recall.
Baby Trend is providing customers who purchased these specific models a free replacement or refund. If you determine that you own one of these specific model numbers please stop using the product and contact Baby Trend’s customer service at 1-800-328-7363 or via email at firstname.lastname@example.org.
PLEASE DO NOT RETURN THE STROLLER TO THE RETAILER.
January 11, 2017
Hybrid LX 3-in-1
At Baby Trend, safety is our #1 priority and we design, engineer, and test all of our products with that in mind. Since we strongly stand by that priority, we have decided to voluntarily recall two models of the Hybrid 3-in-1 LX booster seats after determining that, in the event of a crash, the center adjusters may detach in the harnessed mode with a child weighing more than 40lbs.
The recall is very specific and only accounts for a total of 34 seats. Two model numbers, FB48417 (manufacture date 7/14/16) and FB58181 (manufacture date 7/23/16). Please check if your Hybrid 3-in-1 LX booster seat is on the list by reviewing the serial numbers affected below.
Most importantly, Baby Trend has received ZERO reports of injuries to children in connection with the use of these seats that are subject to this recall.
Baby Trend is providing customers who own these specific model and serial numbers a replacement free of charge. If you determine that you own one of these specific model and serial numbers you can obtain a replacement by calling Baby Trend customer service at 1-800-328-7363 or by emailing: email@example.com.
PLEASE DO NOT RETURN THE SEAT TO THE RETAILER.
Baby Trend Hybrid LX 3-in-1, Kiwi
Only sold by: Walmart
Manufacture Date: July 14, 2016
Model Number: FB48417
Only 23 serial numbers: FB48224 FF 000660, FB48224 FF 000741, FB48224 FF 001233, FB48224 FF 001246, FB48224 FF 001250, FB48224 FF 001536, FB48224 FF 001539, FB48224 FF 001551, FB48224 FF 001555, FB48224 FF 001562, FB48224 FF 001573, FB48224 FF 001574, FB48224 FF 001658, FB48224 FF 001665, FB48224 FF 001726, FB48224 FF 001732, FB48224 FF 001734, FB48224 FF 001748, FB48224 FF 001799, FB48224 FF 001824, FB48224 FF 001838, FB48224 FF 001888, FB48224 FF 001892
Baby Trend Hybrid LX 3-in-1, Centennial
Only sold by: Military Exchanges; NEXCOM, AAFES and MCCS
Manufacture Date: July 23, 2016
Model Number: FB58181
Only 11 serial numbers: FB58251 FF 000073, FB58251 FF 000472, FB58251 FF 000515, FB58251 FF 000517, FB58251 FF 000522, FB58251 FF 000526, FB58251 FF 000527, FB58251 FF 000580, FB58251 FF 000624, FB58251 FF 000629, FB58251 FF 000632
If at any point you have any questions regarding the safety of our products, or if you would simply like some additional information, do contact us directly. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
April 15, 2014
TrendZ FastBack 3-in-1 Car Seat
At Baby Trend safety is our number one priority and we design, engineer, and test all Baby Trend products with that in mind. The National Highway Traffic Safety Administration (NHTSA) determined, through its own investigation, that certain AmSafe Signature, QT harness buckles on some Graco car seats, when engaged, may not easily unlatch. Based on the NHTSA investigation and because we stand by our number one priority of safety, Baby Trend is voluntarily recalling similar buckles used on the TrendZ Fastback 3-in-1 car seat.
Only the following two Models are involved:
TrendZ Fastback 3-in-1 Car Seat by Baby Trend
Models: FB60070 & FB60408
These seats were produced between 10/2011-7/2013
As noted, these two select models use a harness crotch buckle which may become resistant to unlatching over time, due to exposure to various contaminants (like food and drinks) that are present in everyday use of the car seat. This condition may make it difficult to remove a child from the vehicle. There is no such risk if the buckle is functioning normally. These car seats meet all requirements for crash safety under the federal FMVSS 213 safety standard. If you are not experiencing difficulty unlatching the buckle, you can continue to use the seat to safely transport your child.
Most importantly, Baby Trend has received zero reports of injuries to children in connection with the use of this buckle on the seats that are subject to this recall.
Baby Trend is providing customers who own the TrendZ Fastback 3-in-1 Car Seat (Models: FB60070 & FB60408) a remedy kit, free of charge. The remedy kit includes a replacement buckle and instructions on how to install the new buckle. The remedy kit can be ordered by calling Baby Trend customer service at 1-800-328-7363 and will start to ship the week of May 12th. Please do not return the car seats to retailers. If you are experiencing difficulty unlatching your buckle before your remedy kit arrives, cleaning the buckle should alleviate any difficulty. We sincerely apologize for any inconvenience or concern this matter has caused you and your family.
Baby Trend is conducting this voluntary recall in coordination with the U.S National Highway Traffic Safety Administration ("NHTSA").
Home N Rome Playard (between 1992-1995)
Passport stroller 1514 (July - Nov 2003)
Backpack 2512 & 2592 (Mar 2002 - Nov 2006)
Car Seat "BASE" only - 6400, 6481, 6439, 6448 (April 2007 - May 2008)
Road Runner Jogger - Corrective action
Swing 8711 or 8722 - Corrective action
Consumer Information Notices:
TrendZ FastBack 3-in-1 Car Seat - FB60070 & FB60408
EZ-Flex Infant Car Seat-Limestone - CC13797
Flex-Loc Infant Car Seat-Mojito - CC21428
Expedition Travel System-Ion - TJ94073
Sit-N-Stand Deluxe Travel System-Vanguard - TN74740