Smart Steps® Smart Ship

THE FOLLOWING IS FOR ONLINE PURCHASES FROM BABYTREND.COM ONLY

Clearance Items

All Clearance items can only be returned within 7 days of purchase. All clearance items are sold through our Closeouts category section. Only items within the Closeouts category are consider as Clearance items. For order inquiries please email us at info@babytrend.com. Please provide your name, order number and the date you placed the order. Baby Trend does not accept returns of items purchased through any third-party, including its retail partners. Baby Trend does not accept returns of any items that have been used for any period. You MUST request and receive a Returns Authorization number (RA#). Returns without a RA# will NOT be accepted. All returned items must be returned new and unused in the original packaging & return shipping costs are the responsibility of the purchaser. Please use a package delivery service able to track and/or insure your return items. A 25% restocking fee will apply and will be deducted from the refund amount. A refund of the merchandise value, tax less the restocking fee will be refunded upon receipt and confirmation. Original shipping charges, if any, will not be refunded. By placing an order on babytrend.com, you are accepting the terms of this return policy.

Regular Priced Items

Returns for regularly priced items are accepted within 30 days of purchase from the babytrend.com website. Baby Trend does not accept returns of items purchased through any third-party, including its retail partners. Baby Trend does not accept returns of any items that have been used for any period. You MUST request and receive a Returns Authorization number (RA#). Returns without a RA# will NOT be accepted. All returned items must be returned new and unused in the original packaging & return shipping costs are the responsibility of the purchaser. Please use a package delivery service able to track and/or insure your return items. A 25% restocking fee will apply and will be deducted from the refund amount. A refund of the merchandise value, tax less the restocking fee will be refunded upon receipt and confirmation. Original shipping charges, if any, will not be refunded. By placing an order on babytrend.com, you are accepting the terms of this return policy.

Exchanges

Returns for exchange are accepted within 30 days of purchase from the babytrend.com website for item with equal or lesser value ONLY. Return without RA# will NOT be accepted. You MUST request and receive a Returns Authorization number (RA#). Returns without a RA# will NOT be accepted. All returned items must be returned new and unused in the original packaging & return shipping costs are the responsibility of the purchaser. Please use a package delivery service able to track and/or insure your return items. Baby Trend does not accept returns of any items that have been used for any period. A replacement item will NOT be shipped before the original item has been received and confirmed. By placing an order on babytrend.com, you are accepting the terms of this return policy.